Data Privacy Notice

As a member of the TRUMPF GmbH & Co. KG group, XETICS GmbH operates its own websites and web applications.

We thank you for visiting our website and for your interest in our company and our products and services. Protecting your personal data while it is being processed is important to us during the entire business procedure, and we want you to feel secure when visiting our internet sites. In the following, we will explain which information we collect on our websites during your visit and how that information will be used. XETICS GmbH operates XETICS’s entire international web presence, along with associated web applications. This data privacy statement applies to all websites operated by XETICS. It does not apply to websites to which our external links lead.

You can find our contact information in the imprint.

Data Protection Officer

Our Data Protection Officer and his or her team are available for any concerns you may have about the protection of personal data.

Please direct those concerns to the following e-mail address:

Personal data

“Personal data” means all information which relates to an identified or identifiable natural person. This includes information such as your correct name, your address, your telephone number and your date of birth. Information which does not directly relate to your actual identity, such as your favorite websites or the number of site users, is not personal data.

Your rights

Under statutory regulations, you may demand that we provide you with information about your personal data, or that we rectify, erase, or restrict the processing of those data. On request, we will provide you with your data in a structured, common and machine-readable format. If we are using your data based on your consent (to register you for our e-mail news, for example), you may revoke that consent at any time. As soon as you do, we will no longer use your data for that purpose. If we have a legitimate interest in processing your data, you may also contact us to object to such processing. In this case, we will stop processing your data unless we must continue to store them due to compulsory reasons which override your interest in objecting, or unless the processing serves to pursue legal claims. Naturally, you may always contact the competent supervisory authorities as well.

Collection and processing of personal data

Whenever our websites are visited, data will be collected in log files, and through search engines and forms. If you visit our websites, our webserver will permanently store the following as a standard procedure for purposes of system security: the connection data for the inquiring computer; which of our websites you have visited; the data and duration of the visit; the recognition data of the browser and operating system used; and the website from which you visited us. Personal data beyond this, such as your name, address, telephone number or e-mail address, will not be collected unless you provide that information voluntarily during registration, a survey or a contest, to execute a contract, or to request information. The stored data will be used to track any misuse on the web server and then erased. The time of the last login will also be used during the sales pitch, as permitted by law.

Using and forwarding personal data

The personal data you provide will be used by us only for a specific purpose, such as to technically administer the websites and to fulfil your requests and demands: normally, therefore, to execute the contract we have concluded with you or to answer your questions. During registration in our B2B portal, the data will be used to carry out that registration and exclusively within the scope permitted under the statutes.

Your personal data will not be forwarded, sold or otherwise transmitted to anyone outside the TRUMPF Group unless doing so is necessary to execute the contract or perform a service within the scope of a data processing agreement, or we have obtained your express consent.

Erasure of data

As soon as your data are no longer needed for the aforementioned purposes, including billing, they will be erased. Please be aware that when data are erased, they will be only blocked at first, then finally erased only after a certain amount of time has passed, to avoid erasing them accidentally or to avoid intentional damages. For technical reasons, data will be duplicated in data backup files or through service mirroring as appropriate. Such copies will also be erased only after a certain time delay due to technical reasons.

Use of cookies

We use session cookies on our websites, which place data in your browser’s memory for technical session control. They will be erased when you close your browser at the latest. Cookies contain no personal data and will become meaningless when you leave our websites. If you choose to have no cookies placed on your computer, you will still have access to a large part of our websites. However, under certain circumstances you may not be able to use some functions or areas of the page. We must also point out that browsers normally have functions to manage cookies.

Google Analytics

We use Google's Google Analytics tool (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

Google Analytics works with text files which are stored on your device (cookies) to gain information about your website use.

Google uses this information on our behalf to provide us with evaluations of website use, reports about activities on the website, and other services.

The data the cookies collect about your website use is normally transmitted to a Google server in the USA for analysis and stored there. Those data will not be combined with other data about you which might have been stored in the Google database.

We also use the masking function “anonymizeIP.” This means your IP address will be truncated within the EU before it is transferred to the Google server in the USA. Only in rare cases will the complete IP address be transmitted, then truncated on the servers in the USA.

You can prevent this processing by taking the following measures:

It is possible to change your browser settings so that no cookies will be stored. However, this might mean that our website will not be fully functional.

You can also prevent the data collection by using a browser add-on from Google. You’ll find the add-on here:

As an alternative to the browser add-on (perhaps if you use a smartphone and tablets), you can prevent the data collection by Google Analytics by clicking here. This will place a cookie which will prevent data collection. If you revisit our website with another device or browser, or if you have deleted your cookies, you will need to place that cookie again.

You will find additional information about data protection with Google here

Google Adwords Remarketing

We do not use Google's Adwords Remarketing feature.

Google Adwords Conversion Tracking

We do not use Google's Adwords Conversion Tracking feature.

Web analytics

We do not collect information in order to evaluate your use of the website and also do not compile reports on website activity.


XETICS GmbH takes all necessary technical and organizational security measures to protect your personal data against loss and misuse. Therefore, your data will be stored in a secure operational environment which is not accessible to the public. In certain cases, your personal data will be encrypted during transmission by Transport Layer Security technology (TLS). This means that data protected by TSL is communicated between your computer and our servers by using a recognized encryption procedure, if your browser supports TSL.

Inquiries by means of the contact forms

At various places on our website, we give the visitor the option to contact us via "Support" for inquiries related to our products. By clicking the button "Send Feedback" you agree to have your data collected, processed and used. The data will be processed, stored and used to handle your request, and, for inquiries from the business environment (B2B), for advertising purposes, provided this is permissible without consent. You may object to such use at any time through the contact data given above. After their requests have been handled, we delete consumers’ data.


Copyright 2020 XETICS GmbH. All Rights Reserved.
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